We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us. The policy concerning the processing of the refund, shall be following the clauses as set forth:
RETURN REQUESTS
Upon your purchase of the products through the website, we accept returns on the products and orders except accessories, swimsuit, sale items and bags. Should you wish to return the products or the order, you can do so by placing a request by contacting us within 7 days from the date of the receipt of the products.
All return requests are subject to confirmation from our end towards the acceptance of the same. We request you to please wait for our confirmation before you dispatch the products to us.
Further, you will be liable to ensure that the products return to us within 7 days from the date of the email confirmation from our end towards the acceptance. Should there be any delay in the return process from your end, we will cancel your return request.
-To place a return request for your order, the product must not be used
-Contain original packing, tags and bills.
-Not be washed or tampered
Note: We do not pay or compensate in any manner towards any charges and cost that shall be incurred by you for the purpose of shipping it back to us.
Due to their special features some of our items are non-returnable.(Accessories, Swimsuits, Sale items ,Bags)
All products purchased from the sale section, or during a sale period are non-returnable.
You will have to email us at support@babynmore.co.in.in within 7 days of receiving the product and we will accept the return. We do not pay for return shipping. We do not offer reverse pick up service as well.
PROCESSING OF REFUND
Note that we do not offer any refund towards any products purchased from us or through our website and have been returned to us.
We will undertake to process the quality check process (product should not be used and should contain original packaging and bill)
EXCHANGE
Exchange is allowed. We request you to intimate us within 7 days of receiving the product and we will send a confirmation email regarding the exchange and return of the product in your possession.
To receive any product, you will be required to return the product to us as per the terms specified in the Return clause. Only upon the receipt of the product and upon confirmation after the quality check-up, we will undertake to process an exchange request for the same invoice value of the product.